If you are not satisfied with your 8MB broadband internet plan, then you probably want to know how to cancel it. Everyone who subscribes to a broadband internet plan must understand is that it is important to check the small print in their broadband Internet contract. Reading the small print will help you become aware of the potential drawbacks. Moreover, in terms of services that should be delivered, it will also help you better understand how committed a particular internet provider is to you.
Broadband contracts explained
There are two ways in which a broadband internet service contract works. First, as a user you are obliged to pay your bills on time and avoid defaulting on payments. If you fail to do so, then you will incur penalties.
At the same time, broadband internet service providers even have obligations too. For instance, the service provided must be at an acceptable level, and all internet service providers must meet their own side of the contract with their customers.
So why are customers often so dissatisfied with their broadband internet plans if the position is so apparent? Part of the reason is that the small print of most broadband contracts contains a wide range of quirks. These quirks range from the charges that must be faced when the download capacity is exceeded, to contract "cancellation fees" that must be levied – even when it is claimed that a provided does not have any minimum contract.
Your rights to cancel your 8MB broadband internet service
Whenever broadband Internet service is ordered, many internet service providers allow customers to cancel their service by telephone or text. In this case, you can do the following:
1. Usually, an 8MB internet service can be cancelled within a certain number of working days after the date on which the wireless router is delivered and the broadband internet service is activated. Usually, any cancellation must comply with this notice.
2. An 8MB broadband internet service can be cancelled by:
– Calling the helpline number of the internet service provider;
– Writing a letter of cancellation to the official address of your broadband internet service provider's headquarters.
– Sending a letter of cancellation to the fax number of your internet service provider;
– Visiting the "Contact Us" page at the website of your internet service provider.
3. When canceling your 8MB, you will also have to give some of your details, such as address, customer number, name and post code.
4. Your internet service provider will contact you to arrange for you to return the Wireless Router, if any, which was delivered to you at the time that your 8Mb broadband Internet service is activated.
5. Your statutory rights as a consumer are never affected by such a cancellation.
If you are concerned about how to cancel 8MB broadband internet service, you may first want to read the small, fine print of the contract that you initially signed. As for the rest, keeping the above steps in mind will help you unsubscribe from your Internet service provider with ease.
Article sources
http://www.techradar.com/news/internet/slow-or-unreliable-broadband-your-rights-explained-972542
http://bt.custhelp.com/app/answers/detail/a_id/13867/~/what-do-i-do-if-i-want-to-change-or-cancel-my-bt-package%3F
http://www.askcomreg.ie/tell_us/guide_to_phone_and_broadband_contracts_and_switching.232.LE.asp
http://www.starhub.com/content/support/broadband/termsandconditions/cablebroadbandinternetaccessservice.html